OUR SERVICES

Contents

FUND & INVESTOR ONBOARDING SERVICES

COMMUNICATION & SYSTEMS:

  • All communication during onboarding will be focused through Microsoft Teams.
  • The team will utilize Catalyst's Core portal in combination with SharePoint to share documents and files.
  • Additionally, the "Know Your Customer" platform will be used to manage AML & KYC screening and identity verification.

FUND ONBOARDING SERVICES:

  • Providing a detailed fund implementation plan, including a list of the required steps, expected time frames and potential highlight any issues that may cause delays.
  • Work Stream 1 - KYC - Investment Manager and Fund related KYC collection and verification. This includes Fund Document (OM / PPM / Sub Doc) Review and alignment with legal counsel.
  • Work Steam 2 - Contracts - Alignment with and implementation of our Service Level Agreement (SLA) which is associated with our Target Operating Model, and an Administration Services Agreement (ASA) detailing all agreed service deliverables and fees.
  • Work Stream 3 - Fund Bank Account - Opening of a new Fund bank subscription/redemption account with a Catalyst approved service provider. See Appendix 2 for more information about Catalyst's preferred banking partners).
  • Work Steam 4 - Pre-operational - Alignment of the standard operational procedures and flow of information & communication between all fund parties (eg. Brokers and Custodians).

INVESTOR ONBOARDING SERVICES:

  • Initial investor details - Alignment with the Investment manager to get initial details of investors.
  • KYC - Collation of investor level KYC documents in alignment with the fund's documentation and any jurisdictional requirements.
  • Review and approval of the Fund's subscription agreement.

FUND ACCOUNTING SERVICES

COMMUNICATION & SYSTEMS:

  • All communication pertaining to fund accounting will be focused through Microsoft Teams' channel that will be created for the Investment Manager.
  • Communication with counterparties will be via email.
    The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.
  • The main system utilized for accounting purposes will be SS&C Geneva.

SERVICES:

  • Trade Transactions - Capturing and booking of all trade-related transactions received within the agreed times and formats.
  • Non-Trade Transactions - Capturing and booking of non-trade related transactions (cash movements and expenses) received within the agreed times and formats.
  • Subscription and Redemptions - Booking and recording of subscriptions and redemptions provided in agreed times and formats.
  • Cash Reconciliation - Reconciling cash balances for all fund related accounts.
  • Income and Expenses - Calculating income and expense accruals.
  • Allocations - Allocating of income, expenses, gains and losses to Investor capital accounts. 
  • Expense Reimbursements - Calculating reimbursement of organizational and offering expenses, if required.
  • Corporate Actions - Processing all corporate actions on the Fund’s Interests in accordance with the details provided by vendor sources, and in all cases, instructed by the Investment Manager.
  • Management and Performance Calculations - Calculating management and incentive/performance fees with supporting schedules (where applicable).
  • Portfolio Pricing - Pricing portfolio investments per the funds Valuation Policy
  • NAV Calculation - Calculating the official periodic Net Asset Value (NAV) and providing the Investment Manager, the Net Asset Value per the Service Level Agreement.
  • Audit Queries - Assisting with the Fund accounting related annual audit queries.

INVESTOR SERVICES

COMMUNICATION & SYSTEMS:

  • All communication pertaining to Investor Services will be focused through Microsoft Teams' channel that will be created for the Investment Manager.
  • Communication with investors will be done through email.
  • The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.
  • The main system utilized will be Mantra.

SERVICES:

  • KYC Collection - Collect and collate all anti-money laundering and due diligence documentation of investors.
  • Ongoing Risk Reviews - Perform routine scans and due diligence refresh, according to the Catalyst internal risk rating.
  • Subscriptions and Redemptions Monitoring - Monitoring and assist investor subscriptions and redemptions and perform ongoing checks and maintenance to ensure details are kept current of all investors.
  • Subscriptions and Redemptions Processing - Processing subscription, redemption, transfer, or switches in accordance with the Offering Memorandum (OM) and Service Level Agreement (SLA).
  • Share Register Maintenance - Maintain the official share register and send to the Registered Office, on request.
  • Investor Statements - Issue investor statements and confirmation notes as per the Service Level agreement.
  • Investor Communication - Distribute investor communications as per the fund Services Level Agreement.
  • Investor Queries - Answer all investor and potential investor queries via phone and email within the agreed Service Level Agreement (SLA).
  • Redemption / Dividend Payments - Arranging for redemption or dividend payments when necessary.
  • Trade Receipts - Communicate ‘contract notes’ (all new subscription/ redemptions) to investors.
  • Investor Pricing Platform Communication - Reporting investor information to the various pricing platforms as required and agreed within the Service Level Agreement.
  • Request Director’s Resolutions when needed.
  • Audit Assistance - Provide assistance with Investor and Fund audits.

TREASURY SERVICES

STANDARD

COMMUNICATION & SYSTEMS:

  • All communication pertaining to Treasury Services will be focused through Microsoft Teams' Treasury channel that will be specific to the Investment Manager. Communication with third-parties will be through email.
  • The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.

SERVICES:

  • Bank Account - Access and control funds Investor Services and Expense related bank account
  • Expense Payments - Act as the administrator of the funds Investor Services and Expense related bank account and ensure access is granted and maintained for all approved users (per the instruction issued by a fund Authorized Signatory).
  • Payment Processing - Input and process all fund related expenses.
  • Subscription / Redemption Wires - Process wire transfers related to subscriptions to fund operational accounts according to standing instructions and agreed Service Level Agreement.
  • Redemption Payments - Process fund related redemption payments to approved investors.

TREASURY SERVICES

FUND INVESTMENT & MARGIN CASH MANAGEMENT

COMMUNICATION & SYSTEMS:

  • All communication pertaining to Treasury Services and Cash Management will be focused through Microsoft Teams' Treasury channel that will be specific to the Investment Manager. Communication with third-parties will be through email.
  • The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.

SERVICES:

  • Account Access - Access and input rights for funds investment and margin cash management account.
  • Template Creation - Input and creation of templates for any fund investment payments (e.g. fund of fund), according to the agreed process and times per the Service Level Agreement.
  • Fund of Fund Trade Execution - Management of the trade order, execution and settlement processes.

INDEPENDENT PORTFOLIO PRICING

COMMUNICATION & SYSTEMS:

  • All communication pertaining to portfolio pricing will be focused through Microsoft Teams' Fund Accounting Channel that will be specific to the Investment Manager. Communication with third parties and auditors will be through email.
  • The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.

SERVICES:

  • Independent Portfolio Pricing - The use of pricing agents to determine accurate, independent valuation of assets/instruments.

AUDIT SUPPORT & FINANCIAL STATEMENT PREPARATION

COMMUNICATION & SYSTEMS:

  • All communication pertaining to audit assistance and financial statement preparation will be focused through Microsoft Teams' Fund Accounting Channel that will be specific to the Investment Manager. Communication with third parties and auditors will be through email.
  • The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.

SERVICES:

  • Financial Statement Preparation - Preparation of the fund's annual financial statements per the fund's year end and accounting standards (IFRS / US GAAP) - including the audit footnotes.
  • Audit Liaison - Liaising with fund auditors in their review and/or preparation of the fund's annual financial statements.

AUTOMATIC EXCHANGE OF INFORMATION SERVICES

COMMUNICATION & SYSTEMS:

  • All communication pertaining to AEOI services will be focused through Microsoft Teams' Client Relationship Channel that will be specific to the Investment Manager. Communication with Investors will be carried out via email.
  • The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.

SERVICES:

  • Fund Registration - Registration with the IRS for a GIIN as well as notification to the local tax authority
    • Cayman funds are required to register for a GIIN under US FATCA and register for reporting purposes with the local tax authority.
  • AEOI Compliance - Investor on-boarding and ongoing compliance / maintenance
    • Funds are required to on-board new investors in accordance with local regulations, as well as implement a compliance program around monitoring those accounts. The fee applies to implementation of this program and annual monitoring for any change in circumstance. Summary reports will also be provided. This annual fee is tiered based on the number of investors.
  • AEOI Reporting Services - Package includes fund registration, responsible officer, principal point of contact/ responsible person and report filing but excludes the ongoing maintenance (investor on-boarding & ongoing maintenance.)
  • Authorizing Person - Designate named person whose sole responsibility is to notify the Tax Information Authority (TIA) of a change in Principal Point of Contact (PPoC).

ANTI-MONEY LAUNDERING COMPLIANCE SERVICES - OPTIONAL

COMMUNICATION & SYSTEMS:

  • All communication pertaining to anti-money laundering compliance services will be focused through Microsoft Teams' Client Relationship Channel that will be specific to the Investment Manager. Communication with Investors will be carried out via email.
  • The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.

ANTI-MONEY LAUNDERING COMPLIANCE OFFICER (AMLCO) SERVICES:

  • Provision of a fit and proper individual with sufficient skills and experience to liaise with the board of directors (or equivalent) of the fund relating to AML and risk management.
  • Structured fund oversight to ensure the fund continues to be in-line with the evolving regulatory AML requirements in the Cayman Islands.
  • Primary point of contact with CIMA.
  • Application of a risk-based approach to determine business risk as it relates to fund investors.
  • Oversight and reporting on investor AML/CFT status.
  • Maintain various logs and registers on behalf of the fund, as required by Cayman law.
  • Ensure that applicable AML policies and procedures as prescribed by the Cayman AML Regulations are appropriately applied on behalf of the Fund.

MONEY LAUNDERING REPORTING OFFICER (MLRO) /  DEPUTY MONEY LAUNDERING REPORTING OFFICER (DMLRO) SERVICES:

  • Point of contact with the Cayman Islands Financial Reporting Authority and other relevant government authorities on behalf of the fund
  • Manage any suspicious activity reporting process on behalf of the fund..
  • The DMLRO will be the responsible contact in the MLRO’s absence.
  • The DMLRO and MLRO must be independent, be in a position to act autonomously, and must have access to all relevant material in order to make an assessment as to whether the activity is suspicious.

CORPORATE SERVICES

COMMUNICATION & SYSTEMS:

  • All communication pertaining to corporate middle office services will be focused through Microsoft Teams' Client Relationship Channel that will be specific to the Investment Manager. Communication with Investors will be carried out via email.
  • The team will utilize the Catalyst Core Portal in combination with SharePoint to share documents and files.

SERVICES:

  • Registered Office / Agent - Provide Cayman Islands companies and limited partnerships with a physical address, ensuring proper maintenance of the entity’s records and registers, including paying annual fees in a timely manner.
  • Filings, obtaining certificates and document certifications/notarizations - Notary services including but not limited to Document Notarizing, Attesting Services, Apostille Processing, Document Legalisation and certified documents. We can also assist and act as an official intermediary between the client and the Cayman Islands Government with regards to any necessary filing related to the entities.
  • Counter-party account liaison and opening - Assist the clients with the completion of the necessary paperwork to open brokerage, trading, or custody accounts.
  • Identification number registrations - Obtaining any required identification number for the entities/Funds (ISIN, LEI, BBG Ticker, etc)
  • Corporate Secretarial Assistance and Board Support - Coordinate the reporting and attendance of all stakeholders, which results in clear and reliable board packs. Our qualified team will be attending to the meetings and, if required, take minutes, and ensure all decisions are recorded, as necessary. Post meeting, our clients are assured of timely drafting and circulation of minutes and all necessary follow-up on action points to ensure your company is in good standing.